FAQs

Frequently Asked Questions

General Questions

How do I purchase products from International Microsystems, Inc.?

How do I set up a Login and Password to access the support area in this website?

I forgot my login name and password for accessing the support area in this website. How do I find out what they are?

Why do flash device sizes vary?

Technical Support

How to change the IP address of the equipment?

My system shows a message of "Enter Password" on start up screen of Linux before the Linux GUI is displayed. There is only a text screen. What can I do?

M6XXX Duplicators

How do I verify an Address Message failure?

I see a Red LED or Red Icon – Card Size Error?

Does Card Duper support any other memory devices other than memory cards?

Does Card Duper operate as a stand alone system, or must it be interfaced to a computer?

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M7600 Duplicator/Tester

Can you duplicate USB Pen drives regardless of data, file system or OS?

Can you duplicate from any size to any size if the data will fit?

Can you duplicate from any brand to any brand?

Can you duplicate from USB 1.1 Pen drive to USB 2.0 and visa versa?

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